Return & Refund Policy
Our Do-It-Right Guarantee ensures a smooth process:
If your order has items that differ significantly from your final design or are on the wrong products, we’ll either remake the incorrect items or provide a full or partial refund based on your preference. If we attempt to correct the issue and can’t, we’ll issue a refund for those items. Refunds will be processed within 1-2 days after we receive your returned items.
For orders shipped via DHL, we will fully refund your shipping costs if you need to return or exchange items.
**Cancellations:**
Since our items are custom-made just for you, a $10 customization fee is included for each item. If you want to cancel your order, please email us with your order number and the reason for the cancellation, and we will cancel it if production hasn’t started.
Keep in mind that production begins immediately after you place your order. If you need to cancel after production has started, a $10 restocking fee per item will apply.
Refunds will be issued for the original amount paid, minus shipping fees and any discounts on personalized items, except in cases of incorrect shipments. After we process your return, you’ll receive a confirmation email. Please allow an additional 7-10 business days for the funds to appear in your account, and it may take another billing cycle for the funds to show on your statement.
**Disclaimers:**
All sales are final 30 days after you receive your order. This is a custom jersey not associated with any professional sports brand or league. Our jerseys are independently designed and produced and do not carry any professional sports league designation.
We do not accept returns or refunds for blank products that have been processed or modified for resale. This policy applies to all altered items. We encourage customers to review this policy carefully before purchasing for modification and resale.
Fansidea reserves the right to update this policy at any time, and any changes will be posted on this page.
For questions about cancellations or any of our policies, please email support@frenzidea.com. We aim to respond within 24 hours, seven days a week.
If your order has items that differ significantly from your final design or are on the wrong products, we’ll either remake the incorrect items or provide a full or partial refund based on your preference. If we attempt to correct the issue and can’t, we’ll issue a refund for those items. Refunds will be processed within 1-2 days after we receive your returned items.
For orders shipped via DHL, we will fully refund your shipping costs if you need to return or exchange items.
**Cancellations:**
Since our items are custom-made just for you, a $10 customization fee is included for each item. If you want to cancel your order, please email us with your order number and the reason for the cancellation, and we will cancel it if production hasn’t started.
Keep in mind that production begins immediately after you place your order. If you need to cancel after production has started, a $10 restocking fee per item will apply.
Refunds will be issued for the original amount paid, minus shipping fees and any discounts on personalized items, except in cases of incorrect shipments. After we process your return, you’ll receive a confirmation email. Please allow an additional 7-10 business days for the funds to appear in your account, and it may take another billing cycle for the funds to show on your statement.
**Disclaimers:**
All sales are final 30 days after you receive your order. This is a custom jersey not associated with any professional sports brand or league. Our jerseys are independently designed and produced and do not carry any professional sports league designation.
We do not accept returns or refunds for blank products that have been processed or modified for resale. This policy applies to all altered items. We encourage customers to review this policy carefully before purchasing for modification and resale.
Fansidea reserves the right to update this policy at any time, and any changes will be posted on this page.
For questions about cancellations or any of our policies, please email support@frenzidea.com. We aim to respond within 24 hours, seven days a week.